If you are an existing customer and have a question, contact the Tidewater Credit Customer Service Department:
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1-888-413-1083 TOLL FREE 1-757-579-6449 LOCAL
1-757-579-6435 FAX
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Mon - Thurs 8:30AM - 9:00PM EST
Friday 8:30AM - 5:00PM EST
Saturday 8:30AM - 12NOON EST |
Email Us at CustomerService@twcs.com |
Email us anytime with your inquiries.
We'll respond within the next business day. Be sure to send Full Name, Account Number,and/or SSN to insure proper identification |
We are always more than happy to help you if you call or write to us.
Address written inquiries
to:
Tidewater Credit Services
PO BOX 13306
Chesapeake, VA. 23325
Payment Address: Caution: DO NOT send Overnite/Priority mail to this address, see below
Tidewater Credit Services
PO BOX 791137
Baltimore MD. 21279-1137
Overnight Mailing Address: For Priority, Overnite and Courier Delivery
Tidewater Credit Services
6520 Indian River Rd.
Virginia Beach, VA. 23464